Terms and Conditions

Acceptance of Terms

By using the website http://peoriawaterdamagerestoration.com/, you agree to follow these Terms and Conditions as they are posted now and any future updates. If you do not agree, you should stop using the site.

When we make changes to these Terms, your continued use of the website means you accept the revised rules. These Terms apply to all visitors and users in Peoria, Arizona and surrounding areas.

Services

Peoria Water Damage Pros provides professional restoration services, including water damage cleanup, mold remediation, and fire restoration. All services begin with an on-site assessment and estimate of work needed.

The scope of work is defined in your service agreement. While we aim for completeness, final outcomes depend on initial damage severity and hidden conditions.

We may use approved third-party vendors for specific parts of the restoration, and service availability can vary by project complexity.

Quotes, Billing, and Payment

We provide an initial estimate based on our assessment, but the final invoice may change due to unforeseen issues or client-approved change orders during the work.

You will be notified of any significant changes. Deposits may be required before starting the job. We accept various payment methods, which will be detailed in your contract.

All balances are due upon job completion. Please notify us immediately of any invoice disputes to allow a fair and timely resolution.

Insurance and Claims Assistance

We offer assistance by providing detailed documentation, photos, and reports to support your insurance claim.

We cannot decide or guarantee coverage or payment amounts from your insurer. Insurance carrier approvals, payment schedules, and final claim decisions are independent actions made solely by your insurance company.

Our primary contract is with you, the property owner, and you remain responsible for the final bill.

Scheduling, Access, and Site Conditions

To perform the work, the client must grant us safe and timely access to the property during agreed-upon windows.

The client is responsible for ensuring basic utilities like electricity and water are available for our equipment.

Work may pause or be delayed if we encounter hazardous conditions, unauthorized minors, or unsafe pets on the worksite, until the issues are safely resolved.

Health and Safety

Our teams are trained to IICRC standards and prioritize safety. We use Personal Protective Equipment (PPE), employ containment barriers, and utilize negative air pressure when required for mold or hazardous materials.

We apply EPA-registered disinfectants as appropriate to ensure a safe environment. All work adheres to relevant health and safety compliance rules in Peoria, Arizona.

Customer Responsibilities

The client must follow all safety instructions provided by our technicians, including not entering containment zones or tampering with drying equipment.

You must remove all easily movable valuables, sensitive items, and breakables from the work area before we start.

You must also disclose any known, preexisting property issues or damage that could affect the restoration process.

Warranties and Disclaimers

We provide a limited warranty on our workmanship as described in your contract. This warranty excludes damages caused by preexisting structural issues, normal wear and tear over time, hidden conditions not reasonably discoverable, new acts of nature, or subsequent failures by third-party repairs.

We do not guarantee outcomes beyond restoring the property to a reasonable, functional condition.

Limitation of Liability

To the maximum extent permitted by law, Peoria Water Damage Pros limits its total liability for any claims arising from the services to the amount you paid for those specific services.

We are not liable for indirect, incidental, or consequential damages, such as lost profits or property depreciation, resulting from the work or delay.

Cancellations and Rescheduling

Clients must notify Peoria Water Damage Pros as soon as possible if they need to cancel or reschedule a confirmed service appointment.

Cancellations made without adequate notice may result in a cancellation fee to cover preparatory costs. Emergency work, once started, may have different cancellation rules outlined in the specific work authorization.

Intellectual Property

All content on http://peoriawaterdamagerestoration.com/, including text, service descriptions, images, and the Peoria Water Damage Pros name, belongs to us or our licensors.

This material is protected by copyright and trademark law. You may not copy, reproduce, or use this intellectual property without our written permission.

Privacy and Data

Our use of your personal data is governed by our separate Privacy Policy, which is posted on this website.

We use job-related photos, reports, and documentation solely for service delivery, quality control, and providing necessary information to your insurance provider. We maintain confidentiality regarding the specifics of your claim.

Third Party Links and Tools

Our website may occasionally mention or link to external resources, such as links to the IICRC or industry news.

These third-party links and tools are provided only for your convenience and information. We do not control or endorse the content of those external sites, and you use them at your own risk.

Changes to These Terms

Peoria Water Damage Pros has the right to update these Terms and Conditions at any time. We will post any revisions directly on this page.

We encourage you to review this page periodically. Your continued use of http://peoriawaterdamagerestoration.com/ after any changes means you accept the revised Terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Peoria, Arizona. Any dispute must first be addressed through a good faith negotiation between the parties for a period of at least thirty (30) days.

If negotiation fails, the venue for any legal action will be within the courts of Peoria, Arizona.

Contact

For any written inquiries or questions regarding these Terms and Conditions, please contact us by postal mail at:

Peoria Water Damage Pros 16165 N 83rd Ave Suite 270, Peoria, AZ 85382, United States

Severability and Entire Agreement

If a court decides that any part of these Terms is invalid, the remaining sections will still be in full effect.

These Terms and Conditions represent the entire agreement between you and Peoria Water Damage Pros concerning the use of the website and our services.

Force Majeure

Peoria Water Damage Pros is not responsible for any delay or failure to perform work if the cause is an event outside of our reasonable control, such as severe weather, natural disasters, utility failures, or government actions.

This page provides general information about our website and service terms and should not be considered legal advice.