Privacy Policy For Our Water Restoration Company
Who We Are
Peoria Water Damage Pros is a property restoration company based in Peoria, Arizona. Our services include water damage repair, fire cleanup, and mold remediation.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, http://peoriawaterdamagerestoration.com/, or use our services.
We are committed to protecting personal information within the requirements of operating in Peoria, Arizona and surrounding areas.
Information We Collect
We collect several types of information. This includes details you give us directly when you call or fill out a form, such as your name, property address, and contact details.
We also collect specific job information, including details about the damage, photos, and other documentation related to the restoration project. Our site collects technical data about your device, browser, and how you use the website.
We may also receive necessary information from insurance carriers or other service partners to perform our work.
How We Use Information
We use your information primarily to provide our restoration services. This includes giving you estimates, scheduling the work, processing payments, and managing detailed insurance documentation.
Information helps us ensure safety and maintain quality control on our projects. We also use data to improve our website and services, provide customer support, and prevent fraud.
We may use information to comply with any applicable legal requirements or government requests.
Cookies and Similar Technologies
Our website uses cookies, which are small text files placed on your device, and similar technologies. These tools help the site remember your preferences, track site usage, and improve overall performance.
We use these for basic site functions and to understand what content is most helpful. You can usually choose to limit or clear cookies through the settings in your web browser.
Please note that changing these settings may cause some features on the website to function differently or not work as intended.
Sharing and Disclosure
We do not sell your personal information to third parties. We share information only when necessary to perform the services you requested.
This includes sharing necessary details with our trusted service partners, subcontractors, and payment processors. We share documentation with your insurer only after obtaining the necessary permission.
We may also disclose information if required to comply with a court order, legal process, or to protect the safety of our team and clients.
Data Retention
We keep records for as long as needed to operate our business, fulfill contractual agreements, and comply with legal or tax obligations.
For example, we retain job-related documents, financial records, and safety reports for specific timeframes set by law.
Retention periods vary depending on the document type, the purpose of the information, and any applicable state or federal regulations related to property restoration and business operations.
Your Choices and Rights
You have choices regarding your personal information. You can ask us to access, update, or correct the information we have about you.
Where legally appropriate, you may request the deletion of certain data. You also have the option to manage cookies using your browser settings.
To make a formal request regarding your personal information, please submit a detailed written request by postal mail to the address provided below.
Security
We maintain reasonable administrative, technical, and physical safeguards to protect the personal information we collect and process.
Our safety measures include training employees on privacy practices and restricting access to sensitive data. However, no electronic storage or transmission method over the internet is completely secure.
While we work hard to protect your data, we cannot guarantee its absolute security.
Children’s Privacy
Our restoration services and the website, http://peoriawaterdamagerestoration.com/, are not directed to children under the age of thirteen (13).
We do not knowingly collect personal information from minors. Our services and any account features are intended for use by adults or authorized legal representatives acting on behalf of property owners.
Data Transfers
In some cases, the service providers or vendors we use may process data in locations outside of Peoria, Arizona.
When this happens, Peoria Water Damage Pros takes reasonable steps to protect your information according to the standards outlined in this policy and applicable laws during any data transfer.
Changes to This Policy
Peoria Water Damage Pros may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest, most current version of this policy will always be posted on this page. Your continued use of http://peoriawaterdamagerestoration.com/ after any changes means you accept the updated terms.
Contact Us
If you have any questions about this Privacy Policy or need to submit a written request regarding your personal data, please contact us by mail at:
Peoria Water Damage Pros 16165 N 83rd Ave Suite 270, Peoria, AZ 85382, United States
Definitions
Personal Information: Data that can identify you, such as your name, address, or contact details. Processing: Any operation performed on personal information, like collection, storage, or use. Service Providers: Outside companies that help us run our business and provide services, such as payment processors. Cookies: Small text files stored on your device that help websites function and track usage.